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Golden Valley Practice

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NHS Number

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Welcome to Golden Valley Practice

Welcome along to our practice website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home. 

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

Our Values

Care Compassion and Respect

Our Team

We believe in providing an excellent service of care to all our patients. Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. We strive to provide continuity of care to each patient, with the patient being involved in shared decision making regarding their care treatment, for the best health outcome.

All our staff share these values and they continue with professional development, to provide the highest standards of care and work as a team to ensure the best service is provided to all.

Patients beliefs and values are respected at all times, with confidentiality being a key part.

Non-urgent advice: Appointments

We are aware that there is currently a long wait for non-urgent doctors appointments. 
Unfortunately, the practice is suffering from the national shortage of GPs which has coincided with workloads we would normally only experience at the height of winter.

Are you aware that you are able to book appointments through the Herefordshire Enhanced Access Service? These are appointments in the evening or the weekend. They are either Face to Face or telephone with a healthcare professional (GP, Physicians Associate, Nurse, HCA, Physio). The clinician will have full access to your notes and history.

They are based in Hereford, Ross and Much Birch Surgeries. Please ask the receptionist to book one of these appointments if you are interested.  

Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

Find a pharmacy
Find urgent treatment centres
Find an NHS dentist
Find your NHS number
Health A to Z
Medicines A to Z
Find other NHS services

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Please note the opening times for the dispensaries at both surgeries
Ewyas Harold 
Monday to Friday 8.00am to 1.00pm  2.00pm to 6.00pm
 
Peterchurch
Monday 8.00am to 1.00pm  2.00pm to 6.00pm
Tuesday 8.00am to 1.00pm
Wednesday 8.00am to 1.00pm  2.00pm to 6.00pm
Thursday 8.00am to 1.00pm
Friday 8.00am to 1.00pm 2.00pm to 6.00pm
 
Both surgeries are closed 1pm – 2pm for lunch.   During this time the telephone lines will still be manned for urgent calls. 
Our practice is part of the Herefordshire GP Federation – Taurus Healthcare. Together, the practices of Herefordshire and Tenbury work to provide 24/7 access to General Practice. This is offered routinely via the Practice or at Improved Access hubs and urgently via 111. We all use the same computer system, so with your permission, it means the professional you speak with can see your whole record and understand your history.

Taurus Healthcare operates nine Enhanced Access Hubs on behalf of Herefordshire General Practice.

These can be found at:
Station Medical Centre (Hereford)
Ryelands Surgery (Leominster)
Ross Community Hospital (Ross-on-Wye)
Much Birch Surgery
Kington Medical Practice
Weobley Surgery
Ledbury Health Partnership
Nunwell Surgery (Bromyard)
Kingstone Surgery

Opening times vary, but you can find full details here: https://www.herefordshiregeneralpractice.co.uk/for-patients/7-day-improved-access.

Please note that these are not walk-in centres and you will need to make an appointment. To do so, please ask our reception staff for a ‘Taurus Enhanced Access Appointment’.

If you need urgent support when surgeries are closed, NHS 111 can provide access to our local team. We provide telephone consultations, appointments at Station Medical Centre in Hereford and home visits, according to patient need

Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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